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If you have previously ordered a sample and are happy with the customised card we sent you, please contact us directly to place an order. We will discuss your requirements over the phone or via email, to ensure you are happy with the finished product design.
If you wish to order a sample, you can add it to the online cart, which will direct you to secure Paypal payment facilities. Alternatively, if you place an order over the phone, you will be issued a Tax Invoice. This will include our Bank details, for you to make a direct bank deposit or internet funds transfer.
If you have ordered a sample invitation, it will ship within 48 hours, and you will receive an email the day it is sent.
For all other Orders, you will be notified when placing your order, of the expected delivery time. Timeframes for Orders vary, and depend on the quantity of cardstock required, availability of stock and the amount of customisation you have requested.
However, most orders are completed and dispatched before 15 working days. Large orders of 200+ Invitations may take a further week. If you require Invitations urgently, please let us know. We may be able to accommodate you.
All orders (excluding samples) are sent through Australia Post's Registered Postal Service, and may require a signature. Please allow 2-5 business days for delivery, and longer for rural areas.
Yes. If you have a design in mind, you will need to forward us as much detail and information about colours and materials. We will attempt to source those materials, then provide you with an initial quote and sample. Please bare in mind that while we strive to keep costs at a minimum, customised cards and invitations may be more expensive than others listed on this site. This is because many hours go into the planning and designing of invitation cards, and the sourcing of materials and cardstock.
During the ordering process, you will be asked several times to confirm details, such as spelling of Bride and Groom names, or the church and reception names and addresses. After you have decided on Invitation wording and the fonts, you will be asked to confirm and sign off on invitation spelling. This process is aimed at eliminating spelling errors.
Unfortunately, if you have made an error without notice, or have changed a venue, we cannot offer a reprint once the cards have been made. Most cards are styled in a manner that will not allow for inserts to be removed and replaced without damaging the card and its overall appearance.
We will gladly reprint if the error has been our own.